Terms, without the fine-print fog.

1. Acceptance and application

These Terms & Conditions apply to your use of Voiceover.com.au and, together with an accepted written quote, order, statement of work or other written agreement, to professional voiceover services supplied by Voiceover International. By using the site, submitting a brief or placing an order, you agree to these Terms. If you act for an organisation or another person, you confirm that you have authority to bind them.

We may update site terms from time to time. An order is governed by the version in force when the relevant order is accepted, unless the parties agree otherwise in writing.

2. Site use and content

You must use the site lawfully and must not interfere with its security, upload unlawful or infringing material, misrepresent your identity or authority, or use the site in a way that breaches another person’s rights. Site materials are owned by or licensed to Voiceover International and may be used only for personal, lawful and non-commercial reference unless we agree otherwise in writing.

3. Briefs, quotes and orders

A production brief or enquiry is not an order or a commitment to supply services. A binding order arises only when we confirm acceptance in writing or otherwise agree in writing on the scope, price, delivery timing, format, usage and any special conditions. We will use commercially reasonable efforts to deliver the recording described in the accepted order by the stated due date.

You are responsible for making sure that scripts, instructions, names, pronunciations, brand materials and approvals supplied to us are accurate, lawful and authorised for the intended use.

4. Delivery, review and revisions

On delivery, you should review the recording promptly. Unless an order states otherwise, a recording is treated as accepted if we do not receive a written notice of material non-conformity within two business days of delivery. Any rejection should explain the material difference from the accepted order so that we can assess it.

Included revisions, additional sessions, changes to a script or a revised delivery date are governed by the accepted order. Changes outside the agreed scope may require a revised quote, timeline or fee.

5. Fees, payment and taxes

Fees, payment timing and whether an order is pre-paid or payable on acceptance will be shown in the accepted order. Unless stated otherwise, invoices are due within seven days and payments are in Australian dollars. Amounts exclude applicable taxes unless the order says otherwise.

If an amount remains overdue, we may charge reasonable recovery costs and interest or a late fee to the extent permitted by law. This does not limit any statutory rights that cannot be excluded.

6. Scripts, recordings and usage rights

You retain ownership of materials you provide, such as scripts, subject to the licence needed for us to perform the order. You confirm that you have the permissions needed for us and any performer or supplier involved to use those materials for the agreed service.

Usage rights in a finished audio recording arise only as set out in the accepted order and after all applicable fees have been paid. The client is responsible for clearing any third-party rights required for the intended use, including music, video, public performance, distribution or platform rights. Performer rights, licence restrictions, portfolio use and any other usage conditions should be recorded in the order where relevant.

7. Confidential information

Each party must use reasonable care to protect the other party’s confidential information and use it only to perform or receive the services, unless disclosure is required by law. Confidential information does not include information that is already lawfully known, independently developed, lawfully obtained from a third party without a duty of confidence, or public through no breach of these Terms.

8. Cancellation and termination

Either party may end an ongoing arrangement in writing where there is no pending order. A party may end an order for material breach if the other party fails to remedy that breach within a reasonable period after written notice, subject to any different arrangement in the accepted order. Fees for work performed and committed third-party costs remain payable to the extent permitted by law and set out in the order.

9. Warranties and liability

Except for rights that cannot lawfully be excluded, site materials and services are supplied on an ‘as is’ and ‘as available’ basis. To the maximum extent permitted by law, we exclude indirect, incidental, special and consequential loss, loss of profits, business interruption and loss of data.

To the maximum extent permitted by law, our aggregate liability in connection with an order is limited to the amount paid or payable for that order in the 12 months preceding the event giving rise to the claim. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory right or remedy that cannot lawfully be excluded, restricted or modified.

10. Client responsibility and indemnity

You are responsible for the materials, instructions and permissions you provide. To the extent permitted by law, you indemnify us against third-party claims arising from your breach of these Terms, unauthorised materials or unlawful use of a recording, except to the extent caused by our breach, negligence or other liability that cannot be excluded by law.

11. General terms

The parties are independent contractors. These Terms, the Privacy Policy and the accepted order form the entire agreement for the relevant services, unless a written agreement expressly states otherwise. If a provision is invalid or unenforceable, the remainder continues to apply to the extent permitted by law.

These Terms are governed by the laws of New South Wales and the Commonwealth of Australia. Courts in New South Wales have non-exclusive jurisdiction, subject to any mandatory law or forum rights that apply to you.

12. Contact

Questions about these Terms, an order or use rights can be sent to [email protected] or discussed on 1300 922 122.